Restaurant Reservation And Seating
The change from large banquet style dining-rooms with fixed meal times to a variety of smaller open- seating restaurants has created a need for better tools to manage restaurant reservations and seating.
The MXP Restaurant Reservation and Seating software module replaces the traditionally used paper forms and spreadsheets and provides management with an array of features to better manage those processes.
Using the MXP merge replication, reservations can already be taken at the reservations office weeks before guest's board. A pre-booking allowance ensures only a certain number of tables are pre-assigned. The remaining tables are assigned on board during the actual cruise.
The module integrates seamlessly with the MXP itinerary, recipe & menu cycles and the PDA order taking modules, and has optional integration with the onboard PMS and POS.
- Meals are assigned to restaurants from the MXP menu cycle module. Once the meals for a cruise have been assigned, the cruise can be used as a template and be applied to a range of other cruises, making meal assignments an efficient process.
- The default values used for table layouts, opening times, charge per person (if any), blocked tables and the need to make reservations can be modified for each meal individually. This provides maximum flexibility for re-positioning cruises, long cruises and charters.
- Reservations can be taken simultaneously at various locations because MXP tracks availability by table sizes to prevent overbooking of particular table sizes i.e. tables for two.
- Additional fields for culinary requests and special celebrations are also provided.
When guests arrive at a restaurant, seating is recorded on a visual table plan for each guest individually. The color coding of seated guests changes in accordance with the time passed since a guest was seated. This provides management with the ability to seat independent parties on the same table and still maintain a reasonable period between the time the first party and last party was seated.
